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Post Sales Manager
Full time at ARA TechBis Sdn Bhd in Selangor, Malaysia

Post Sales Manager Full time at ARA TechBis Sdn Bhd in Selangor, Malaysia

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Job highlights

Posted on March 14, 2018

Job details

  Be accountable and responsible for project tenders

  Be accountable and responsible for all company projects and implementations

  Be accountable and responsible for all company maintenance contracts and service requests.

  Train, motivate, and lead after sales teams to achieve company objectives and targets

  Ensure team compliance to contracts and company objectives and policies

  Develop and optimise support and service processes, tools and systems

  Provide timely reports to the top management

  Build and establish good work relationship with clients to facilitate increased patronage and after sales revenue

  Resolve client issues and complaints timely and in accordance to Service Level Agreement and ensure high customer satisfaction always.

  Maintain up-to-date product and market knowledge

  Continuously source for an maintain a healthy number of good product principals and vendors

  Maintain good relationship with other departments and colleague


Job Requirement


The ideal job candidate is envisaged to have :-


  Education : Bachelor's degree project management, business administration, economics, information technology or in any other related business discipline.

  Work Experience : Prior experience in project tendering and/or project management and/or customer relationship management.

  Possess complete exposure to project planning, scheduling, vendor identification and selection and possess commercial sense of post award.

  Communication Skills: Able to communicate clearly and accurately to all stakeholders

  Leadership and Management Skills:Able to coordinate and manage projects, implementations and maintenance contracts to ensure that client satisfaction achieved and budgets and timelines are met.

  Problem-solving Skills: Able to foresee problems, identify source of problems and take necessary steps to ensure that the problems are solved and do not recur


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