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Call Center Agent
Full time through Global Headstart Specialist Inc in Taguig, Philippines

Call Center Agent Full time through Global Headstart Specialist Inc in Taguig, Philippines

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Job highlights

Posted on March 13, 2018

Job details

Qualifications:



• Computer literate in Microsoft Windows applications

• Ability to work well under pressure in a fast paced environment

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Strong interpersonal and problem solving abilities

• Must be at least High School Graduate

• Must be proficient in English

• With or without experience



Job Description:



• Dealing with guests over the telephone

• Taking and inputting reservations

• Negotiating rates in hotels

• Up-selling, or offering a more expensive room to the customer

• To effectively and efficiently carry out all aspects of the reservations agent's duties to the standards of the hotel and company thereby, achieving continued guest satisfaction


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