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Call Center Agent - Sales
Full time through Global Headstart Specialist Inc in Makati City, Philippines

Call Center Agent - Sales Full time through Global Headstart Specialist Inc in Makati City, Philippines

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Job highlights

Posted on March 7, 2018

Job details

Qualifications:


• At least 2nd year in college

• With or without Call Center Experience

• Excellent Communication skills

• For HS Grad - Undergraduate - 1st Year, at least 6 months, Call Center experience is required

• Amenable to shifting schedules



Job Description:


• To resolve customer complaints via email or live-chat; identify and escalate priority issues

• Provide exceptional customer service and resolve customer inquiries

• Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts

• Take Payment information and other pertinent information such as address and phone numbers; or to provide company information & services

• Responsible for proper system set up and follow through on all customer requests

• Responsible for responding in an efficient and professional manner


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