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Call Center Agent - Banking
Full time through Global Headstart Specialist Inc in Taguig, Philippines

Call Center Agent - Banking Full time through Global Headstart Specialist Inc in Taguig, Philippines

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Job highlights

Posted on March 5, 2018

Job details

 Qualifications:


• Must have at least a high school diploma

• Must be able to type at least 25 words per minute

• Must know how to speak and write in English

• Must be flexible with working hours

• Computer Literate



Job Description:


• Answering questions about the product or service

• Ensuring customer satisfaction

• Good communications skills

• Respond to customer's emails

• Solve customer complaints

• Provide product and service information to customers

• Research required information using available resources

• Process orders, forms, and application

• Follow up customer calls where necessary



Perks:


• Competitive salary, non-taxable allowances, and benefits package

• Performance-based incentives and spiffs

• Medical and dentals coverage and benefits

• Above par leave entitlements (Paid Time-Off)

• Convertible to cash unused Paid Time-Off

• Birthday leave

• Regular Corporate Social Responsibility activities

• Learning and Development Programs



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