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Call Center Agent - ISP
Full time through Global Headstart Specialist Inc in Taguig, Philippines

Call Center Agent - ISP Full time through Global Headstart Specialist Inc in Taguig, Philippines

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Job highlights

Posted on March 2, 2018

Job details

Qualifications:


• Must be at least 2 Years College Undergraduate

• With or without experience

• Comfortable using computers

• Fresh grads are welcome to apply

• Proficient in conversational English


Job Description:


• Confer with customers by telephone in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints

• Contact customers in order to respond to inquiries or to notify them of results and planned adjustments

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

• Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes


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