Female Branch Coordinator - Muscat
at Silkor Laser & Aesthetic Center in Oman - Muscat

Female Branch Coordinator - Muscat at Silkor Laser & Aesthetic Center in Oman - Muscat

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Posted on February 28, 2018

Job details

A Branch Coordinator is in charge of assisting the Branch Manager in the management and operation of the Silkor centre, and ensuring the highest quality of service to, and an enjoyable experience for, Silkor's clients

Candidates coming from the following industry are encouraged to apply -

a) Laser Clinic / Medical Center; or

b) Aesthetics / Dermatology; or

c) Health & Wellness / Medical Spa

Key Responsibilities:

The responsibilities of a Branch Coordinator include, but not limited to the following:

a) Handle incoming calls;

b) Schedule, follow up and reconfirm appointments;

c) Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;

d) Integrate and up-date client files;

e) Handle client payments;

f) Manage and control stocks;

g) Provide, and ensure remarkable customer service is provided to clients;

h) Perform/monitor opening and closing duties;

i) Perform routine client outcalls;

j) Perform up-selling and cross selling of Products, Treatments and Packages; and

k) If required, replace the Branch Manager and act as the Branch Manager when the current Branch Manager is on leave or is otherwise absent.

Skills Required -

Experience in SALES & Customer Relation is a MUST aside from the following:

a) Excellent communication skills - English & ARABIC (oral & written);

b) Good persuasion techniques;

c) Service and customer oriented; and

d) Outgoing, energetic, and friendly personality

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