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CSR - Communications
Full time through Global Headstart Specialist Inc in Makati City, Philippines

CSR - Communications Full time through Global Headstart Specialist Inc in Makati City, Philippines

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Job highlights

Posted on February 27, 2018

Job details

Qualifications:


• Must be at least HS Graduate

• With or without experience

• Comfortable using computers

• Fresh grads are welcome to apply

• Proficient in conversational English


Job Description:


• Respond to customer service inquiries in a timely and professional manner

• Assist in on-boarding of new customers

• Engaging with customers to ensure they are satisfied

• Communicating customer feedback to management

• Proactively seek opportunities to engage with new and existing customers to improve their experience with our platform

• Identify and troubleshoot technical issues. Work with development and product managers to resolve and issues and relay updates back to the customer


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