Call Center Agent - Telco
Full time
through Global Headstart Specialist Inc in
Makati City, Philippines
Job highlights
Posted on February 22, 2018- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
PHP 17,000 - PHP 23,000 /month
(Fixed Salary)
Job details
Qualifications:
• Must be at least High School Graduate
• With or without experience
• Excellent communication and listening skills
• A polite and friendly manner
• Lots of initiative
• A positive attitude
• The ability to think on your feet
Job Description:
• Manage all inquiries of the call center. Duties included investigation of questions/complaints, forward issues to appropriate parties if needed
• Meeting and exceeding department productivity and quality standards. Appropriately disbursed adjustments in accordance with policy and procedure
• Providing effective and timely resolutions of a range of customer inquiries
• Responding to customer inquiries requests, resolved issues efficiently and professionally
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