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CSR - Tourism - Financial
Full time through Global Headstart Specialist Inc in Makati City, Philippines

CSR - Tourism - Financial Full time through Global Headstart Specialist Inc in Makati City, Philippines

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Job highlights

Posted on February 13, 2018

Job details

Qualifications:


• Must have a Bachelor's degree

• Ability to stay calm when customers are stressed or upset

• Comfortable using computers

• Fresh grads are welcome to apply

• Proficient in conversational English

• Able to convey information effectively with a neutral accent

• Internet savvy and knowledge of MS Office applications


Job Description:


• Maintaining a positive, empathetic and professional attitude toward customers at all times

• Responding promptly to customer inquiries

• Communicating with customers through various channels

• Acknowledging and resolving customer complaints

• Processing orders, forms, applications, and requests

• Ensure customer satisfaction and provide professional customer support


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