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CSR - Chat Support
Full time through Global Headstart Specialist Inc in Mandaluyong City, Philippines

CSR - Chat Support Full time through Global Headstart Specialist Inc in Mandaluyong City, Philippines

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Job highlights

Posted on January 31, 2018

Job details

Qualifications:


• Must have at least a high school diploma

• Must be able to type at least 25 words per minute

• Must know how to speak and write in English

• Must be flexible with working hours

• Computer Literate

• Basic data entry and typing skills

• Can handle stressful situation appropriately


Job Description:


• Answering questions about the product or service

• Ensuring customer satisfaction

• Good communications skills

• Respond to customer's emails

• Solve customer complaints

• Provide product and service information to customers

• Research required information using available resources

• Process orders, forms, and application

• Follow up customer calls where necessary


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