Key Requirements:

 Fluent German (native speaking level) and good English, an additional language a plus

 University degree or studying a university degree

 Interest in financial markets and products (CFDs, Spread Betting, Social Trading)

 Ability to work under pressure

 Solid knowledge of Microsoft Office products

 A professional telephone manner, strong communication skills (verbal and written) and the confidence to build and develop good relationships with clients

 Attention to detail and strong work ethics

 Ability to work individually and as a part of a team

The Role

Key Responsibilities

 Reviewing KYC documents, conducting KYC checks

 Actively contacting clients on the phone and email regarding KYC documents

 Communication with clients on daily basis via email and over the phone

 Acquisition of new clients by converting demo leads

 Reactivation of dormant accounts

 Additional administrative tasks