Customer Service Advisor
Full time
through Bizhub Asia Pte Ltd in
Central, Singapore
Job highlights
Posted on January 22, 2018- Professional background in
- Job level Experienced
-
Pays salary of
SGD 2,500 - SGD 2,800 /month
(Fixed Salary) - Nationality Philippines
Job details
Responsibilities:
- Ensure that all customers' inquiries are attended to promptly;
- Responsible for daily intake of cars for servicing;
- Assists in achieving high service levels and attains monthly Customer Service Satisfaction
Index (CSI); - Uphold and maintains professional image as a frontliner of the company;
- Prepare quotation pertaining to any form of replacement of parts or accessories of
customers' cars; - Follow up with customers on issues pertaining to their ;
- Ensure that administration work is done promptly and monthly report are submitted on
time, such as warranty claims, internal account, WIP reports, cash debtors reports ;
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,
Engineering (Mechanical) or equivalent. - At least 3 year(s) of working experience in the related field is required for this ;
- Has strong technical knowledge in ;
- Has passion in customer ;
- Team-player and possesses positive ;
- Proactive and an eager ;
- Excellent writing and communication ;
- Ability to work under pressure and tight deadlines.
.
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