Training &Admin Support Specialist
Full time
at a Laimoon Verified Company
in
Dubai, UAE
Job highlights
Posted on March 11, 2018Job details
OVERVIEW
We are an ambitious, innovative and fast growing global startup with offices in Europe, USA and Dubai. Our high-traffic booking platform has quickly become a game changing industry leader, with users in over 120 countries. Our customers transact millions of appointment bookings monthly, with thousands of active users at any time.
We operate in the beauty and wellness industry, and count hundreds of spas and salons in the UAE among our customers. We're seeking a youthful, determined and dynamic Software Training & Business Support Specialist to both support relationships with our customers and execute internal operational projects that will be used across multiple departments. The main purpose of this role will be for training users on our software and performing other value-add activities internally to grow our presence.
The ideal candidate will have great communication skills, is detail oriented, can prioritize effectively, has a strong work ethic and a passion to build great relationships with customers.
REQUIREMENTS
Professional Experience
- 2+ years of work experience in the UAE, preferably in the beauty industry, customer support, and business support services
- Experience in customer-facing roles ( in front desk, sales, account management, or customer service) and strong interpersonal skills
- Administrative experience + knowledge of office tools (including customer management software)
- Strong sense of initiative and customer service orientation
- Experience with the spa / salon industry is desirable but not a must
Desirable Skills
- Strong proficiency of English
- Strong oral communication skills + ability to handle customer feedback
- Basic proficiency of Microsoft Excel
- Skills in photography (leisurely or professional) and image editing software preferred but not required
- Independent work ethic and self-starter, someone who will fix problems when they see them
- Ability to adapt in a dynamic, fast paced working environment
BENEFITS
- We offer a competitive salary and an opportunity to fast track your career path at our rapidly-expanding technology startup
- Working with a passionate, young and dynamic team in a fun work environment
- Exceptional workspace in our modern offices, located close to Damac metro station
- Daily fresh fruit baskets, hot beverages and dedicated relaxation room
- Annual return flight to your home country
- Full-time employment contract and UAE residence visa
If you feel this job ad describes the company you want to work for, don't hesitate. We would love to speak with you. Team members who demonstrate exceptional results are rewarded with a fast-track career.
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