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Bank Customer Service Representative
Full time through Global Headstart Specialist Inc in Manila, Philippines

Bank Customer Service Representative Full time through Global Headstart Specialist Inc in Manila, Philippines

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Job highlights

Posted on February 12, 2018

Job details

Qualifications:


• Must be at least High School Graduate

• With or without experience

• Strong phone contact handling skills and active listening

• Customer orientation ability to adapt / respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively


Job Description:


• Deliver qualitative services to customers

• Promote bank products and services

• Build customer relationships

• Maintain and manage existing accounts

• Capture new accounts

• Respond to customer inquiries and resolve

• Maintain customer database and update periodically

• Refer complex issues to the management

• Ensure best practices in rendering services to customers


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