Client Relationship Manager - Health & Benefits

Client Relationship Manager – Health & Benefits page is loaded Client Relationship Manager – Health & Benefits Apply remote type Hybrid locations Dubai - Burj Al Salam time type Full time posted on Posted Yesterday job requisition id R_310871 Company: Marsh Description: Client Relationship Manager – Health & Benefits Location: Dubai What can you expect? As a Client Relationship Manager (Health & Benefits) at Marsh Dubai, you will be the focal point for a large portfolio of clients, ensuring seamless service delivery across different areas of Marsh. Acting as a trusted advisor, you will bring expertise in benefits strategy, project management, and negotiations while maintaining a strong commitment to excellence. You’ll be part of a dynamic, experienced, and collaborative team with a positive working atmosphere. From day one, we’ll provide you with comprehensive training, both on and off the job, to set you up for success. This role offers a high degree of accountability, making it both exciting and rewarding. We will rely on you to: Client Relations & Benefits Expertise Lead relationships with existing and new MMB clients, developing tailored regional benefits strategies. Build a deep understanding of the regional benefits landscape and market trends. Foster strong client relationships, understanding their business needs and employee benefits philosophy. Conduct benchmarking exercises to compare client benefits against market standards and peer groups. Produce quarterly claims analytics reports, identifying cost drivers and trends to support cost-containment measures. Oversee the renewal of insured benefits programs and ensure clear communication to employees. Market Insight & Relationship Building Stay informed on insurers’ service propositions and capabilities to provide well-founded recommendations. Establish and maintain strong relationships within the insurance market. Collaborate with underwriters on claims and funding strategies for MMB clients. Participate in negotiations on insurer service-level agreements. Portfolio Growth & Business Development Identify new business opportunities through research, referrals, and personal networks. Explore opportunities for expanding services within existing client accounts. Work closely with other Marsh Mc Lennan practices to identify cross-selling opportunities. Process Compliance & Financial Targets Adhere to internal servicing guidelines to ensure best-in-class customer experience. Ensure accuracy in policy contracts and client documentation. Maintain compliance with company policies and regulatory requirements. Meet individual targets for client retention and new business acquisition. Track and report revenue performance on a monthly basis. Leadership & Communication Mentor and support junior team members, promoting best practices. Maintain proactive communication with internal and external stakeholders globally. Bring innovative ideas and solutions to address outstanding client needs. What you need to have: Strong technical experience in Employee Health & Benefits (EH&B) Deep knowledge of the regional insurance market Excellent communication and relationship management skills Strong analytical and problem-solving abilities Effective negotiation and project management skills What makes you stand out: Strategic and analytical mindset, with the ability to interpret complex data Innovative thinking, always looking for ways to enhance EH&B services Proactive and forward-thinking, ensuring clients stay ahead in an evolving benefits landscape Proficiency in Arabic Language Ready to make an impact? Apply now! Marsh, a business of Marsh Mc Lennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh Mc Lennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh Mc Lennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on Linked In and X.Marsh Mc Lennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. #J-18808-Ljbffr