Business Operations Executive - MEA (1 Year Contract)

Business Operations Executive - MEA (1 Year Contract) Dubai, Dubai, United Arab Emirates Sales and Business Development Description Database & Sales Data Management: Data Accuracy & Consistency: Ensure data integrity for each point of sale (POS) in Apple systems, maintaining consistency in the structure of data across all regions.Collaboration with Local teams: Work closely with account managers and cross-functional team to provide quarterly insights into Partner and POS data accuracy and addressing significant data fluctuations.Partner Enrollment: Oversee the timely authorisation of new partners into the database, ensuring adherence to GMACC process and all documents are collated and attached as per global compliance.Contract Operations: Agreement Management: Issue, track, and process signed agreements through Apple’s systems, maintaining project trackers and providing regular status updates to stakeholders.Cross-Regional Coordination: Collaborate with both local and central Apple teams to ensure smooth contract operations across the MEA region.Channel Agreement Authorization: Assist with the upcoming re-authorization of channel agreements, ensuring the correct agreement is issued to the right Channel Members.Monobrand Appointment : Manage the process of sharing contractual communication with the partner or Distributor, ensure paperwork is collected by CPM and the SEA payment is processed with the compliant documentation.System Tools & Processes: System Understanding & Guidance: Quickly master Apple’s various systems and internal tools to support data flow and team operations.Partner access: Provide timely access to internal systems and ensure bi annual review of the access authorisations for each tool.Issue Resolution: Provide troubleshooting assistance to country teams, ensuring seamless tool usage and data outcomes System Optimization: Provide solutions where the data outcome is not as expected and develop in-depth expertise to act as the local Subject Matter Expert.Process Optimization: Standard Operating Procedure (SOP) Development: Analyze existing workflows to identify opportunities for enhancing efficiency, reducing timelines, and increasing value.Process Mapping: Lead initiatives to document processes and ensure alignment across all regions with updated or existing procedures.Technology & Digital Initiatives: Digital Demo Content: Support the CPM with rollout of Digital Demo content across MEA, guiding teams on implementation.Compliance Reporting: Monitor and report on compliance levels for the Digital Catalogue across points of sale, providing quarterly updates on regional compliance. Minimum Qualifications Technical Skills: Proficiency in Excel and working with large datasets. Experience with data entry and contract management is a plus Analytical & Problem-Solving: Strong attention to detail with a structured approach to problem-solving and data management. Organizational Skills: Ability to multitask in a fast-paced environment, prioritize tasks, and meet deadlines. Proactive and High Energy: Self-starter with a proactive attitude, comfortable working in a rapidly changing environment, demonstrating a strong sense of enthusiasm and motivation. Team-Oriented: Collaborative team player who can work independently and take ownership of projects. Experience in working in a matrix-organization. Preferred Qualifications Educational Background: Bachelor’s degree in Business Administration, Operations, or a related field. Experience: Proficient experience in Sales Operations, Sales Enablement, or a related role, with hands-on experience working with sales teams and multiple stakeholders. Communication & Stakeholder Management: Exceptional verbal and written communication skills, with the ability to manage multiple stakeholders and relationships. #J-18808-Ljbffr