Tenant Relations Director

Giga-Project based in Riyadh, developing a mixed-use masterplan. - Develop and implement tenant engagement and satisfaction strategies to enhance tenant loyalty and retention. - Serve as the primary point of contact for tenant concerns, resolving issues efficiently and professionally. - Oversee and support the lease negotiation process, including renewals, amendments, and dispute resolution. - Ensure all lease agreements are adhered to and coordinate with legal and property management teams to resolve discrepancies. - Build strong working relationships with tenants, understanding their business needs and aligning asset services accordingly. - Conduct regular tenant meetings, surveys, and feedback sessions to assess satisfaction levels and identify improvement areas. - Collaborate with marketing, leasing, and facility teams to plan and deliver tenant-focused initiatives and events. - Monitor lease performance metrics and prepare regular reports on tenant relations status for senior leadership. - Ensure compliance with operational standards, lease obligations, and regulatory requirements. - Foster a community-driven atmosphere within the asset that encourages collaboration and tenant success. - Bachelor's degree in Real Estate, Business Administration, or a related field; Master's preferred. - Minimum of 8 years of experience in tenant relations, leasing, or property management within commercial real estate. - Strong background in handling tenant engagement, satisfaction strategies, and lease administration. - Excellent knowledge of lease structures, legal documentation, and dispute resolution practices. - Proven ability to lead tenant initiatives across a large and diverse asset portfolio. #J-18808-Ljbffr