IT Support Specialist - Asset Management Firm

A prestigious institution-based in Dubai, offering a dynamic and innovative environment for professionals. Provide high-end IT support across systems, software, hardware, and network-related issues, ensuring swift and efficient resolutions. Offer specialised assistance in Windows Server, Active Directory, Windows 11, and cloud-based platforms such as Azure, and M365, ensuring smooth day-to-day operations. Troubleshoot and resolve technical issues with a strong focus on network administration and security, ensuring minimal disruption to business. Work closely with executive teams and high-priority departments, offering tailored IT support with a client-facing approach, maintaining a professional and polished service. Ensure compliance with security protocols, and assist with data backups, system maintenance, and disaster recovery operations. Document and track IT tickets, ensuring transparency and follow-up on ongoing issues. A minimum of 7 years in delivering white-glove IT support, preferably within law firms, asset management firms, or other high-end corporate sectors. Strong background in network administration, system security, and troubleshooting across Windows Server, Windows 11, and Active Directory. Experience with cloud computing platforms like M365 and Azure. Must be adept at managing high-priority IT needs for senior executives and clients, offering tailored, hands-on support with professionalism. Strong communication skills and a keen eye for detail, with the ability to adapt and excel in a fast-paced, dynamic environment. #J-18808-Ljbffr