Fashion Consultant - Ferragamo, Dubai Mall (Emiratisation) RETAIL & DISTRIBUTION · Dubai

INSPIRE

EXHILARATE

DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has a portfolio of over 10 owned brands and works with more than 400 international brands across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories. Chalhoub Group aims to build a future where luxury dreams become reality by reinventing itself, embracing innovation, and leveraging new technologies. It offers seamless omnichannel experiences through over 950 stores, online platforms, and mobile apps. The Greenhouse, the Group’s innovation hub, incubates and accelerates startups and emerging businesses regionally and globally. The Group fosters a diverse, inclusive, and forward-thinking culture, employing over 16,000 professionals across eight Middle Eastern countries and LATAM. It is recognized as a Great Place to Work in several markets. Sustainability is central to the Group’s strategy, with commitments to people, partners, and the planet. Chalhoub Group is a member of the UN Global Compact, supports Women’s Empowerment Principles, and has pledged to reach Net Zero by 2040. What you'll be doing As a Fashion Consultant at Chalhoub, you will be responsible for achieving sales targets, delivering exceptional guest experiences, and supporting CRM, CX, and other customer and people initiatives in-store. Collect data on customer behavior, top sellers, and slow movers for business reviews. Drive client relationships through an omnichannel approach. Provide pre-buying feedback on products. Enhance employee engagement (e NPS) through people experience initiatives and culture. Ensure adherence to visual merchandising guidelines and SOPs. Manage click-and-collect services within SLAs. Capture customer data in compliance with marketing requirements. Promote the loyalty program (MUSE) and stay updated on app offerings. Support in-store marketing events and activations. Stay informed about brand social media activities and campaigns. Drive sell-throughs within the store. Support in-store customer experience initiatives. Provide feedback on store operations and customer feedback. What you'll need to succeed Strong English communication skills. This opportunity is for Emiratisation. *For general Fashion Consultant opportunities, please review the careers site for active vacancies. What we can offer you We offer enriching experiences, learning and development opportunities, and exposure to diverse roles within the company. Our benefits include health care, child education contributions, flexible working policies, and employee discounts. We Invite All Applicants to Apply We value diversity in thought, culture, background, abilities, and perspectives. Chalhoub Group is committed to inclusion and equal opportunity for all applicants, regardless of gender, age, race, religion, nationality, or disability. #J-18808-Ljbffr