PRO and HR Coordinator

(such as apply with Linked In) and capture some of your activity on the careers site. It doesn’t record any personal details. For more information, please read our and .* Handle all JAFZA-related processes, including company license renewals, amendments, and updates.* Process employee visas, labor cards, Emirates IDs, and work permits in compliance with JAFZA and UAE government regulations.* Coordinate medical tests for new and renewed employees.* Assist employees with family visa applications, renewals, and cancellations.* Process JAFZA access cards (PIC/PAC/TAC).* Prepare and submit letters, applications, and documentation to government authorities when required.* Ensure compliance with WPS requirements.* Monitor changes in JAFZA and Free Zone policies and ensure company compliance.* Maintain effective liaison with JAFZA, Immigration, Labour Office, and other government entities; communicate updates to employees as necessary.* Support and facilitate government inspections and visits.* Support customs and port-related documentation when required.* Maintain tracking systems to ensure timely renewal of employee and company documents (visas, licenses, permits).* Manage employee medical insurance enrollment, renewals, and cancellations; liaise with Total Rewards team, insurance providers and brokers for all MEA employees.* Administer life insurance coverage and maintain accurate employee benefit records.* Act as the primary point of contact for employees regarding insurance queries, claims, and benefits usage.* Support leave management processes (annual leave, sick leave, maternity/paternity leave), ensuring compliance with UAE labor law and company policies.* Maintain accurate and up-to-date benefits records and prepare reports for Total Rewards, HR and Finance.* Support onboarding by collecting employee documents, managing visa processing, and coordinating medical enrollment paperwork.* Draft HR correspondence including bank letters, employment certificates, NOCs, and other employee-related documentation.* Conduct employee verifications and assist with the preparation of employment offers (local contracts/Arabic versions).* Coordinate employee home leave ticket allowances.* Maintain HR records and employee files in compliance with legal and company requirements.* Coordinate mandatory employee medical checkups, renewals, and occupational health requirements.* Monitor overtime compliance and ensure alignment with UAE labor law.* Provide ad hoc HR administrative support including preparing reports, organizing HR initiatives, and supporting HR audits.* Minimum 3–5 years’ experience as a PRO in JAFZA or another UAE free zone.* Previous exposure to HR administration and benefits management preferred.* Bachelor’s degree in Business Administration, HR, or related field (preferred).* Valid UAE driver’s license (mandatory)* In-depth knowledge of JAFZA regulations and UAE labor/immigration laws.* Strong administrative and organizational skills with high attention to detail.* Proficiency in MS Office applications (Word, Excel, Outlook).* Ability to work independently with minimal supervision.* Strong communication skills in English; Arabic is an advantage.* Professional demeanor and ability to interact confidently with government officials.* Recognise and accept HSE Roles & Responsibilities as defined in Copeland’s Company Procedures.* Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.* Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Copeland HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.* Conduct all HSE training assigned to you as an employee Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.**Our Commitment to Inclusion & Belonging**At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. #J-18808-Ljbffr