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CSR - Travel Booking
Full time through Global Headstart Specialist Inc in Makati City, Philippines

CSR - Travel Booking Full time through Global Headstart Specialist Inc in Makati City, Philippines

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Posted on January 12, 2018

Job details

Qualifications:


• High school or general equivalency diploma

• Proficient with computers and software such as Microsoft Office

• Excellent written and verbal communication abilities and interpersonal skills

• Exemplary customer service skills

• Ability to handle demanding customers with patience and professionalism

• Able to thrive in a fast-paced environment


Job Description:


• To effectively handle telephone requests by processing the information received accurately and efficiently

• To deliver a high level of customer service to every account and cash customer

• To behave In a respectful manner at all times whilst in the Contact Centre

• To handle calls in a consistently polite, professional and efficient manner

• To process account and cash bookings through the system


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