Technical Writer

Our Product Management team drives product initiatives from inception through execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.About the Role We’re looking for a Technical Writer who will be the voice of our platform—crafting documentation and educational content that inspires users to build, explore, and innovate with our exchange. You’ll go beyond traditional API docs, creating user-friendly guides, help articles, and blog posts that showcase our features and empower our community. If you thrive at the intersection of technology and communication, we want to hear from you!Responsibilities: Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including user-facing help pages and feature guides. Develop content that engages and educates—step-by-step tutorials, best-practice guides, FAQs, technical blog posts, and more.Make Features Discoverable: Write clear, concise, and compelling help documentation for every feature of our Exchange, ensuring users can unlock the full potential of our platform.Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, Type Script, etc.) into accessible examples and guides for both technical and non-technical audiences. Create content that motivates people to build with our APIs, not just reference them.Collaborate & Lead: Work closely with product and engineering teams to stay ahead of new features and updates. Define and maintain documentation standards for voice, tone, and style.Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community’s learning experience through engaging content across multiple channels.Requirements: 5+ years of technical writing experience Domain expertise in crypto trading and/or exchange platforms is a plus Portfolio showcasing your ability to explain complex technical topics with clarity and impact Ability to read and understand code in multiple programming languages Strong collaboration skills—you’re comfortable working with cross-functional teams in a fast-paced, agile environment Passion for technology and a genuine empathy for the developer and user experience Degree in Computer Science, English, Communications, or a related field Experience creating video tutorials is a plus Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious, and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help develop new skill-sets that impact your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.Are you ready to kickstart your future with us?Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hours and hybrid or remote setup Aspire to career growth through our internal mobility program Work Perks: crypto.com visa card provided upon joining Our benefits packages vary depending on region; learn more from our talent acquisition team.About Crypto.com Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest-growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer digital ecosystem.Learn more at https: //crypto.com.Crypto.com is an equal opportunities employer committed to creating a fair and transparent environment. We value diversity and inclusion, seeking candidates with varied backgrounds, perspectives, and skills to strengthen our team.Personal data provided by applicants will be used for recruitment purposes only. Only shortlisted candidates will be contacted. #J-18808-Ljbffr