Accounts Receivable

POSITION PURPOSEThe Accounts Receivable is responsible for providing financial, administrative and clerical services in order to ensure effective, efficient and accurate financial and administrative operations.ESSENTIAL FUNCTIONSEnsures that all guest billings are prepared and mailed correctly and efficiently.Ensures that guest charges are filed properly and easy to trace back.Ensures that advance deposits are properly recorded.Ensures that proper back-up is attached and corresponds to the charges.Ensures that invoicing is according to signed and valid contracts.Ensures that grand totals of your postings (debits and credits) are in balance with the numbers of the income auditor in his income journal.To follow up on subsequent billings and effect collection of past due accounts.To prepare credit card billing, handle credit card queries and charge backs.Verify the balance of each charge against the daily business report.Verify all credit cards billing against the daily business report.Handle all special promotions such as American Express, Best Rate Guarantee.Liaise with commission clerk for group and Travel Agency billing.Check that all invoices have the correct name and address as per reservation confirmation.Prepare rebates to comply with contracts if there are any discrepancies and circulate rebate dockets for approval.Mail original invoices.File copies by date.File the daily business reports by date.Send account statements to the customers on a monthly basis.Prepare cheque requests to refund overpayments, duplicate payments, credit balances.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESMinimum of 2 year experience in similar position or at least 3 years’ experience in a hotel.To effect collections so that accounts outstanding are at a minimum and cash flow at the maximum.Operate within Marriott and local policies guidelines.Maintain a good business relation with guests Work closely with the Front Desk, Reservations & Events and all Departments Heads Should be conversant with: OPERAMicros / Simphony Microsoft office applications Good communication skills Fluency in written and spoken English QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You: Totally embrace the philosophy of guest and customer service and own the guests;Identify yourself with the hotel’s brand and operating philosophy;Possess a warm and friendly demeanor;Strive to achieve satisfaction and delight of internal and external customers;Are detail oriented and hands on;Are a team player with strong interpersonal skills;Have the potential to develop into a leader, motivate and develop self and other associates;Demonstrate self-confidence, energy and enthusiasm;Have immaculate personal presentation e.g. grooming and conversational ability;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.EDUCATIONHigh school certificate Certificate in Accounting courses Degree/Diploma in one of the accountancy courses PSYCHICAL CONDITION REQUIRED FOR YOUR ROLEThis job often requires sitting behind a computer for extended periods of time;This job often requires bending, reaching or lifting;This job requires operating computers and computerized equipment.EMPLOYMENT CONDITIONSThis job may require you to work on holidays and/ or weekends;This job may require you to work a shift other than a day shift, including first, second, and swing or overnight shift;This job often requires extended hours beyond a typical work week;This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies. #J-18808-Ljbffr