Lobby Ambassador - Emirati Talent

Join to apply for the Lobby Ambassador - Emirati Talent role at Rotana Hotels & Resorts Continue with Google Continue with Google1 week ago Be among the first 25 applicants Join to apply for the Lobby Ambassador - Emirati Talent role at Rotana Hotels & Resorts Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as-Offer consistently professional, friendly, warm and engaging service Be available for Guests at all times as a point of contact Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests Proactively meet arriving guests at the main entrance and once they exit their transportation Seeks out revenue opportunities such as taking restaurant reservations, sales leads etc.Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries Deal promptly, efficiently and pleasantly with any queries Be aware of all special offers, promotions, and packages at the hotel to promote to guests Skills Education, Qualifications & Experiences You should ideally have a diploma / degree in hospitality with previous experiences in the Front Office Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.Knowledge & Competencies The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You have good interpersonal skills and be smart in appearance and well groomed, while possessing following additional competencies-Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Customer Service Industries Hospitality Referrals increase your chances of interviewing at Rotana Hotels & Resorts by 2x Get notified about new Ambassador jobs in Abu Dhabi Emirate, United Arab Emirates.Abu Dhabi Emirate, United Arab Emirates 2 weeks ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Sir Bani Yas, Abu Dhabi Emirate, United Arab Emirates 1 week ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago Business Consultant (Sales Account Manager) - Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 2 weeks ago Corporate Social Responsibility Manager - UAE National Abu Dhabi Emirate, United Arab Emirates 1 week ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 days ago Senior Specialist- International Relations Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago Assistant Manager - Accounting and Finance (Abu Dhabi)Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 years ago Abu Dhabi Emirate, United Arab Emirates 2 weeks ago Audit & Assurance

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