IT SUPPORT SPECIALIST

KILONEWTONS is seeking a skilled IT Support Specialist with at least 5 years of experience to join our team in Abu Dhabi, UAE. The ideal candidate will provide technical support, maintain IT systems, and ensure smooth operations across the organization.If you possess strong troubleshooting skills and a passion for IT infrastructure, we would love to hear from you!Key Responsibilities Provide Level 1/Level 2 IT support for hardware, software, and network issues.Troubleshoot and resolve Windows/Linux OS, Microsoft Office, and enterprise applications.Manage user accounts, permissions, and Active Directory.Install, configure, and maintain workstations, servers, and networking equipment.Monitor system performance, security, and backups.Assist in IT asset management and procurement.Support remote and on-site employees with technical issues.Document IT processes and create user guides.Qualifications & Skills Minimum 5 years of experience in IT support or system administration.Strong knowledge of Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP).Experience with helpdesk ticketing systems (e.g., Zendesk, Service Now).Familiarity with cybersecurity best practices and antivirus management.Basic understanding of cloud services (Azure, AWS, or Google Cloud) is a plus.Certifications like Comp TIA A+, Microsoft Certified Professional (MCP), or ITIL are preferred.Excellent problem-solving, communication, and customer service skills.Ability to work in a fast-paced environment.Why Join KILONEWTONS?Competitive salary and benefits.Career growth and training opportunities.Modern work environment with cutting-edge technology.Supportive and collaborative team culture.How To Apply Send your updated CV to careers@kilonewtons.com with the subject line: "IT Support Specialist – (Your Name)".KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds. #J-18808-Ljbffr