IT Manager

INOI is a fast-growing company in the mobile devices and financial technology (Fin Tech) sector, focusing on markets in Asia, Africa, and Latin America. Our mission is to deliver innovative solutions that combine cutting-edge technology with user-friendly experiences.Job Overview We are looking for a results-driven IT Manager to lead INOI’s IT operations across regions. This role will be instrumental in managing our Microsoft 365-based environment, securing our infrastructure, and aligning IT strategies with business goals. The ideal candidate will possess strong technical expertise in Microsoft 365, Azure, Dynamics/Navision ERP, and infrastructure management, with a proven track record in leadership, security implementation, and digital transformation.Key Responsibilities: Microsoft 365 Ecosystem & Business Applications Oversee administration of Microsoft 365 suite including Exchange Online, Share Point, One Drive, Teams, Intune, and Entra ID.Manage and maintain Azure Active Directory and associated security configurations.Lead the optimization and support of Microsoft Dynamics 365 and Navision ERP, ensuring smooth business system integration.Automate business processes and reporting using Power Automate, Power BI, and related Microsoft 365 tools.IT Infrastructure & Security Design, manage, and troubleshoot local/cloud networks (TCP/IP, VPN, LAN/WAN).Implement and maintain robust backup and disaster recovery systems using Veeam Backup for Microsoft 365.Enforce IT security using Forti Gate firewalls, advanced antivirus, email gateway protections, and NAC systems.Manage IT controls for access systems including CCTV, VOIP, and SSO integration with Microsoft 365.Operations & Support Oversee day-to-day IT support, ensuring efficient resolution of end-user issues across regions.Manage the full lifecycle of user accounts and access controls in Microsoft 365.Deliver VIP-level IT support for senior leadership, ensuring optimal configuration and performance.Maintain and update documentation, including IT asset inventory and software licenses.Projects & Process Improvement Drive infrastructure upgrades, server room modernization, and ERP migrations.Lead IT-related vendor management, hardware procurement, and ISP coordination.Continuously evaluate emerging Microsoft 365 and cloud technologies to improve efficiency.Conduct user training and mentoring for junior IT staff on Microsoft 365 and best practice Qualifications & Skills: Technical Skills: Proficiency in Microsoft 365 Suite (Exchange, Share Point, Teams, Intune, Power Automate).Knowledge of Azure AD, VMware, Veeam Backup, and network troubleshooting.Soft Skills: Strong problem-solving, communication, and ability to train non-technical users.Languages: Fluency in English is required. Russian language would be an advantage.What We Offer: Competitive salary and benefits.Office Address: Our office is near Deira City Centre Metro Station, Dubai, UAESeniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Finance, and Engineering Industries Software Development, Computers and Electronics Manufacturing, and Manufacturing Referrals increase your chances of interviewing at INOI by 2x IT Business Analyst for CRM specializing in Automotive Industry Dubai, Dubai, United Arab Emirates 1 year ago Manager

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