Chief Supervisor - Enterprise Command & Control Center Operations

Chief Supervisor - Enterprise Command & Control Center Operations Join to apply for the Chief Supervisor - Enterprise Command & Control Center Operations role at Dubai Careers - A Smart Dubai Initiative Chief Supervisor - Enterprise Command & Control Center Operations1 week ago Be among the first 25 applicants Join to apply for the Chief Supervisor - Enterprise Command & Control Center Operations role at Dubai Careers - A Smart Dubai Initiative JOB PURPOSESupport the Enterprise Command and Control Department in overseeing and tasking teams for all activities Job Description JOB PURPOSESupport the Enterprise Command and Control Department in overseeing and tasking teams for all activitieswithin the Main Control Room (MCR) for the day-to-day operations on shift, as led by the Operations Manager.Supervisors should always be aware of all activities always occurring at the ECCD. To act as the on shiftresponsible operations lead for ECCD on behalf of the ECCD Operations Manager Key Results Accountabilities# Observe System status, identify daily requirements and report technical issues to the concerned team whennecessary.# Prepare supporting workflow for event monitoring (Annual Planning - Coordination, Communication protocols,Escalation protocols, Reporting and data analysis protocols, development plans, Monitoring Performance,Periodic Reporting and periodic Review)# Perform other related duties and responsibilities associated with the position, or any additional responsibilitiesas advised by the direct Line Manager, or the Department Director# Supervise the implementation of specialized training plans and projects for the operations team, through thedeployment of specialized workshops in the field of work, induction programs for new employees, and otherknowledge transfer practices.# Take needful actions for operations as per the approved Standard Operating Procedures (SOP’s) and relatedpolicies in regard to Emergency and Crisis Activation. This includes but is not limited to providing manpowersupport, activation of Silver and Gold Rooms, and coordinating communications to support the emergency andcrisis team in RTA.# Lead the Daily Main Control Room (MCR) Operations as per process and ensure daily reporting andcoordination for MCR Operations team with Stakeholders, including execution of MCR operations process andverifying operational daily documentations.# Monitor OCC’s performance in planned and unplanned events, record KPIs as per agreed SLA’s and raiseperiodic reports on final outcomes.# Participate in and coordinate periodic operational tests, drills, Simulations, and workshops, and develop reportson outcomes to include lessons learnt and areas for improvement.Qualifications Education# Bachelors' degree in Business Administration /MIS from a recognized University with minimum 2 yearsworking experience in a related field Job Category Inspection Advertiser Roads and Transport Authority Department Enterprise Command & Control Educational-level Bachelor Required Nationality UAE Only Monthly Salary Unspecified Schedule-Time Full time Job Posting10/06/2025Unposting Date30/09/2025Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Government Administration Referrals increase your chances of interviewing at Dubai Careers - A Smart Dubai Initiative by 2x Get notified about new Control Supervisor jobs in Dubai, Dubai, United Arab Emirates.Operations Supervisor - VIP (Flight Preparation Operations)Ajman, Ajman Emirate, United Arab Emirates 4 months ago Laboratory Technician & Document Controller for QADubai, Dubai, United Arab Emirates 15 hours ago Chief Supervisor - Enterprise Command & Control Center Operations Operations Supervisor - UAE National Only, DXB5Supervisor - Aquatic Operations - Dubai Holding Entertainment Operations Supervisor - UAE National Only Operations Supervisor (Limousine Company)Dubai, Dubai, United Arab Emirates AED4,000.00-AED5,000.00 16 hours ago Building Maintenance System and Sustainability Supervisor Operations Supervisor, Branch Banking - Dubai, Retail Banking (Emirati Talent)Chief Auditor - Corporate Monitoring - UAE Nationals Only Data Analysis & Controls Monitoring Specialist– Internal Audit We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr