Community Manager

Join or sign in to find your next job Join to apply for the Community Manager role at Bitunix Get AI-powered advice on this job and more exclusive features. Role Overview We are looking for a passionate and crypto-native Community Manager to lead the development, growth, and daily engagement of our global communities with a strong focus on Telegram. You will manage multilingual community channels, oversee a team of moderators, and execute campaigns that drive user acquisition and loyalty across our Web3 ecosystem. Key Responsibilities Lead and grow Bitunix's Telegram communities globally, ensuring high-quality discussions, fast support, and accurate information flow. Recruit, onboard, and manage a network of regional moderators; provide ongoing training, KPIs, and engagement frameworks. Monitor and maintain community health across Telegram, Discord, Twitter (X), Reddit, and Web3 platforms (Galxe, Zealy, Quest N, etc.). Plan and execute engaging campaigns: AMAs, contests, XP missions, trading competitions, and referral drives. Implement community segmentation strategies across regions, languages, and interest groups. Collect and analyze community feedback and sentiment; report insights to product, marketing, and support teams. Coordinate real-time support with the customer success team for urgent community escalations. Champion UGC (user-generated content) efforts and incentivized contributions from loyal users. Align all communications with Bitunix's brand voice and vision. Requirements 2+ years experience as a Community Manager in a crypto exchange or blockchain/Web3 project. Proven success in managing all community channels including large-scale Telegram groups, Discord servers, Twitter spaces, and moderator teams. Deep understanding of crypto culture, trading products (especially derivatives), and De Fi trends. Comfortable working with global communities across multiple time zones and languages. Strong command of community tools like Telegram bots, Galxe, Zealy, and Discord management utilities. Excellent communication skills in English; additional languages such as Chinese, Spanish, Hindi, Arabic, Bahasa, or Russian are a strong advantage. Highly proactive, organized, and able to execute on both strategy and daily operations. Experience with moderator incentive systems and XP-based growth models. Familiarity with analytics dashboards, KPI-based performance tracking. Participation in Web3 ecosystems and quest-based campaigns. Amendable to work onsite in Dubai. Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales #J-18808-Ljbffr