Senior Specialist - Enterprise Command & Control Center Operations

Senior Specialist - Enterprise Command & Control Center Operations Join to apply for the Senior Specialist - Enterprise Command & Control Center Operations role at Roads and Transport Authority Senior Specialist - Enterprise Command & Control Center Operations Join to apply for the Senior Specialist - Enterprise Command & Control Center Operations role at Roads and Transport Authority Get AI-powered advice on this job and more exclusive features.Monitor, coordinate, and govern multiple mobility operations across the Emirate of Dubai using the systems and technologies available at the Unified Control Center.Inform the relevant centers and entities of incident management and handling, based on information available from all RTA operational control centers.Supervise the operational tasks of the Unified Control Center and monitor its performance in coordination with the relevant entities, and issue related reports.Develop and monitor the Center of Excellence and manage the Unified Control Center's partnerships and working agreements.Receive, transfer, and close all emergency communications/reports received by the Center during emergencies, and coordinate with the line manager and relevant internal and external entities in this regard.Plan, monitor, and handle crises in coordination with the relevant entities by monitoring, recording, and following up on lessons learned.Define, document, and coordinate response processes to incidents occurring on the RTA's transportation network in accordance with approved policies to support institutions and crisis and emergency management teams, and submit reports thereon.Develop policies, procedures, work methods, and related performance indicators, and submit necessary proposals for work improvement to the direct manager for approval and implementation, in accordance with the Authority's procedures and regulations.Disseminate institutional knowledge in the field of specialization, using available means such as specialized workshops, professional training for current employees, and orientation programs for new employees, among others.Perform all other duties and responsibilities related to the job, as assigned and directed by the direct manager.Job Description KEY ACCOUNTABILITIES & DECISION-MAKINGMonitor, coordinate, and govern multiple mobility operations across the Emirate of Dubai using the systems and technologies available at the Unified Control Center.Inform the relevant centers and entities of incident management and handling, based on information available from all RTA operational control centers.Supervise the operational tasks of the Unified Control Center and monitor its performance in coordination with the relevant entities, and issue related reports.Develop and monitor the Center of Excellence and manage the Unified Control Center's partnerships and working agreements.Receive, transfer, and close all emergency communications/reports received by the Center during emergencies, and coordinate with the line manager and relevant internal and external entities in this regard.Plan, monitor, and handle crises in coordination with the relevant entities by monitoring, recording, and following up on lessons learned.Define, document, and coordinate response processes to incidents occurring on the RTA's transportation network in accordance with approved policies to support institutions and crisis and emergency management teams, and submit reports thereon.Develop policies, procedures, work methods, and related performance indicators, and submit necessary proposals for work improvement to the direct manager for approval and implementation, in accordance with the Authority's procedures and regulations.Disseminate institutional knowledge in the field of specialization, using available means such as specialized workshops, professional training for current employees, and orientation programs for new employees, among others.Perform all other duties and responsibilities related to the job, as assigned and directed by the direct manager.Qualifications EDUCATION, EXPERIENCE & SKILLSBachelor's degree: 8+ years of experience in transportation engineering, computer science, or a similar major. Master's degree: 6+ years of experience in transportation engineering, computer science, or a similar major from an accredited educational institution.TECHNICAL COMPETENCIESStakeholder Management Executive Reporting Transportation System and Technology Management Project Portfolio Management Intelligent Transportation Management Job Category Road and Transport Engineering Advertiser Roads and Transport Authority Department Enterprise Command & Control Educational-level Bachelor Required Nationality All Nationalities (Priority for UAE National)Monthly Salary Unspecified Schedule-Time Full time Job Posting07/05/2025Unposting Date07/06/2025Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at Roads and Transport Authority by 2x Sign in to set job alerts for “Senior” roles.Dubai, Dubai, United Arab Emirates 16 hours ago Executive Assistant to Founder and CEO (English & Arabic Speaking)Senior Manager - HR Business Partner - Dubai Holding Entertainment Bilingual Senior Manager – Business Development & Partnerships Senior Manager Compliance Operations Transformation Senior Manager - Business Requirement Management Senior Manager - Accounts Receivable (Collections) - Dubai Holding Group Services Digital Manager or Senior Digital Manager Senior Business Analyst - Dubai- Immediate Joiner Senior Manager Quality Assurance (Facilities Management)Senior Executive - Community Management - Dubai Holding Community Management Lecturer/Senior Lecturer in Strategy and Innovation We’re unlocking community knowledge in a new way. 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