Product Trainer

2 weeks ago Be among the first 25 applicants We provide technology-driven solutions that optimize business processes powered by automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software solution to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data delivers reliable, clean data to drive powerful insights for intelligent decision-making. If you are actively seeking ways to automate business processes, improve efficiency, and reduce costs, get in touch with us.We are looking for a motivated and experienced Product Trainer for Saa S and software products to join our team. As a Product Trainer, you will manage designing, developing, and delivering comprehensive training programs, Knowledge base, digital materials, onsite and remote training and certification for our Saa S and software products. You will collaborate closely with the product development, Sales, and Customer Success team to understand product updates and enhancements and translate technical details into clear and engaging training materials for both internal staff and external clients. The ideal candidate will have a strong background in CRM systems, AI, Business process automation, product mapping excellent communication and presentation skills, and a passion for educating others.Responsibilities: Develop training materials including manuals, presentations, videos, and other resources to effectively educate users on our Software Product functionality.Conduct training sessions for internal staff and external clients, both in-person and virtually, to ensure a thorough understanding of Software product features and capabilities.Customise training programs based on the needs and skill levels of different user groups, including sales teams, customer service representatives, and administrators.Collaborate with the product development team to stay updated on software updates, new features, and enhancements, and incorporate this information into training materials.Provide ongoing support to users, answering questions and troubleshooting issues related to product usage.Gather feedback from users to continually improve products and services, training programs and materials, ensuring they are creating a unique customer experience that is leading to growth.Stay informed about industry trends and best practices related to product training and incorporate latest ideas and techniques into training programs as proper.Help with the development of certification programs for Software Product users to prove ability in software usage.Qualifications: Bachelor's degree in a relevant field such as Business Administration, Information Technology, or Education.Proven experience (4+ years) working with software product, preferably in a training or support role.Strong understanding of CRM concepts and functionality, including sales automation, customer service management, and marketing automation.Excellent communication and presentation skills, with the ability to convey complex technical information in a clear and understandable manner.Experience developing training materials and delivering training sessions to diverse audiences.Ability to work independently and collaboratively in a demanding environment, managing multiple priorities and deadlines effectively.Ability in Designing Training Microsoft Office suite and other relevant software applications.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Human Resources Industries Technology, Information and Media Referrals increase your chances of interviewing at TEBillion by 2x Get notified about new Product Trainer jobs in Dubai, Dubai, United Arab Emirates.Dubai, United Arab Emirates 39 minutes ago Dubai, Dubai, United Arab Emirates 16 hours ago Dubai, Dubai, United Arab Emirates 17 hours ago Dubai, Dubai, United Arab Emirates 20 hours ago Customer Service Advisor with Aesthetic Clinic Dubai Customer Service Representative (Temp role for six months)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr