Technology Engineer - Workplace Digitization

Technology Engineer - Workplace Digitization Technology Engineer - Workplace Digitization2 months ago Be among the first 25 applicants Our client, a leading bank in the UAE, is looking for a Technology Engineer - Digital Branches to drive innovation and implement cutting-edge digital banking solutions. This role will play a key part in transforming branch infrastructure, enhancing customer experience, and managing advanced banking technologies.Experience Required: 5+ years of experience in setting up branch IT infrastructure3+ years in a banking operational environment or equivalent4+ years of expertise in ITIL Service Management processes (Change & Release Management)About the Role In today's digital era, banking is evolving rapidly. Our client is investing in smart branch technology to improve customer engagement and operational efficiency. The Technology Engineer - Digital Branches will be responsible for implementing, maintaining, and optimizing digital branch solutions.Key Responsibilities Branch Technology Implementation & Management Plan, coordinate, and execute branch/office setups and renovations Install, configure, operate, and maintain audio/visual (AV) systems and IT infrastructure Manage and optimize branch solutions, building management systems, and network servers Research, evaluate, and deploy emerging technologies to enhance customer engagement IT Infrastructure & System Administration Manage Windows/Linux servers, network infrastructure (LAN/WAN), and databases Ensure system reliability, security, and efficiency across digital branches Automate routine tasks using scripting languages such as Python and Perl Monitor IT systems and provide proactive maintenance and troubleshooting Project Management & Collaboration Collaborate with internal IT teams and external vendors to deliver key projects Ensure that technology projects are completed on time, within budget, and aligned with business goals Maintain project documentation, provide regular updates, and track performance metrics Work closely with stakeholders to identify new opportunities for branch technology enhancements Stakeholder & Vendor Management Build and maintain strong relationships with internal teams and external vendors Work with telecom providers to ensure seamless connectivity for digital branches Ensure compliance with industry best practices and internal IT policies Key Requirements Technical Expertise Strong background in IT Infrastructure Management Experience with Windows/Linux servers, network administration (LAN/WAN), and database management Hands-on experience with branch technology - Video Walls, Smart Projectors, Holo Lens, Robotics, Kiosks, Media Players, Access Control Systems, Biometric Security Ability to develop automation scripts in Python, Perl, or similar languages Understanding of ITIL Service Management (Change & Release Management)Strong knowledge of audio-visual technology for digital banking branches Project & Budget Management Experience in budget planning, time management, and cost analysis Ability to track, report, and optimize project deliverables Experience in vendor negotiations and contract management Soft Skills & Leadership Qualities Excellent communication and stakeholder management skills Strong analytical thinking, problem-solving, and decision-making skills Ability to prioritize multiple tasks and work under tight deadlines Passion for exploring new technologies and driving digital transformation Education & Certifications University degree in Information Technology, Computer Science, or related field PMP or Prince2 certification preferred ITSM/ITIL certification is an added advantage Why Join Our Client?Be part of a major digital transformation initiative in the banking sector Work with next-generation banking technologies, including robotics, AI-driven kiosks, and smart branch setups Collaborate with top IT professionals and banking experts Opportunities for career growth and skill enhancement in a fast-paced, technology-driven environment Interested? Apply now or refer someone who might be a great fit for this role.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Global Software Solutions Group by 2x Get notified about new Technology Engineer jobs in Dubai, Dubai, United Arab Emirates.Ajman, Ajman Emirate, United Arab Emirates 16 hours ago Technical Services Engineer I (Airframe/Mechanical Systems)Functional Excellence Engineer - Fresh Graduate Opportunity Dubai, Dubai, United Arab Emirates 11 hours ago Technical Services Engineer - Reliability Maintenance Program Test Automation Engineer - Fresh Graduate Opportunity Technology Engineer – End User Computing Dubai, Dubai, United Arab Emirates 1 year ago Technical Engineer - Infrastructure Platform (Networking)We’re unlocking community knowledge in a new way. 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