IT Support Analyst

#Hiring - IT Support Analyst, to be based in Dubai! Salary Range: AED16,000 - AED18,000 depending on experience Our client, an international law firm, is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues through to resolution.Requirements and Qualifications: Amenable to working in-office 5 days a week Experience of working on a busy and demanding Service Desk supporting a large international customer base ideally within a legal practice Sound knowledge of supporting MS Windows and Office, particularly Outlook and Word A good understanding of PC Hardware and software setup and configuration Knowledge of Document Management Systems preferably i Manage Experience of using Active Directory Understanding of a software deployment package such as SCCM Knowledge of legal specific applications such as Inter Action, Intapp, is an advantage Experience of troubleshooting and supporting telephone systems Experience of logging tickets in ITSM call logging software If this sounds like the role for you, please reach out or send your CV/resume and covering letter to rebecca@mena-recruit.com .Apply to Job Upload Resume *Personal Information Full Name *Email *Phone Candidate Profile Experience *I am currently working in this role Powered by , a candidate tracking system that just works! #J-18808-Ljbffr