Senior Technical Engineer - Microsoft

Responsibilities (Includes Tasks and Authorities): Implementing Microsoft Technologies such as Active Directory, Exchange On-Prem, Office 365, and Hyper-V Windows (DNS / RADIUS, DHCP). Hands-on experience is essential; recent use of technologies within the last one to two years. Deploying and troubleshooting Active Directory and Group Policy. Managing Exchange On-Prem and Office 365 migration projects. Managing Office 365 components: Exchange Online, MS Teams, One Drive, O365 Security, and Tenant-to-Tenant Migration. Configuring and managing ADFS environment. Setting up and managing Azure AD Connect server. Managing Entra ID and conditional access policies, as well as Windows Hello for Business. Configuring and troubleshooting Terminal Servers (RDS), Windows Clustering. Extensive experience with SCCM 2012 / versions 1802, 1806, 1810, 1902, and Intune Endpoint Configuration Manager. Experience with AAD / Intune Centralized Application Management deployment and support. Upgrading Windows servers from legacy to the latest versions. Deploying and testing Windows SCCM patches and security baselines. Developing project documentation, updating internal documentation, and managing configuration items. Proactively resolving support requests escalated from the service delivery team. Willingness to work on a flexible schedule based on business needs. Serving as a Technical SME for the listed technologies. Handling critical customer incidents and breakdowns, troubleshooting within agreed service levels. Executing health check services and closing them along with the team for AMC customers. Certifications: Microsoft 365 Certified Administrator Expert MCSE/MCP Technical Skills / Competencies: Strong working knowledge of Office 365, Exchange 2013/2016/2019, Windows Server infrastructure, Enterprise Vault Email Archival, File Server, and Hyper-V. Office 365 Level 3 expertise. Soft Skills: Strong written and verbal communication and analytical skills. Ability to multitask, prioritize multiple objectives, initiatives, and requests. High perseverance. Excellent customer handling skills. Openness to learning new technologies. Position: Technical Engineer • Location: Dubai, United Arab Emirates #J-18808-Ljbffr