Data Center Technician

Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)Experience with data center M&E equipment Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems Experience working in a “mission critical operations” environment The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations Ability to speak confidently and to communicate clearly in a virtual environment Strong adherence to processes and be a Process Champion Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff Experience providing client-facing, direct customer support and service.Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual Highly service-oriented, reliable, responsible, self-motivated Good English command Required Data Center experience: Basic knowledge of data center design, including electrical and cooling plant & operation thereof Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)Rack, stack equipment including commissioning of new racks Strong structured cabling skills on fibre & copper (e.g. looming, term & test)Required systems & hardware expertise: Systems administration (Linux and/or Windows Servers)Hardware repair, diagnosis & break / fix Networking fundamentals (DNS, TCP/IP, basic troubleshooting)IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, i LO)Base Operating System Installs and configuration Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc. #J-18808-Ljbffr