Network Engineer

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Ruijie Reyee Responsibilities Be responsible for overall network infrastructure service business in assigned country, and ensure to provide high technical support quality for end users, channel partner and sales team.Deliver post-sale services to key stakeholders and coordinate and prioritize service provision within responsible country, considering business demand and customer satisfaction.Establish the services process system (Services Support, RMA process, etc.) with the covering countries and be responsible for the quality of services deliver in those countries, and ensure that the support process, policy, platform and product of the service is operational and competitive, compare with other network infrastructure vendor.Provide back line technical assistant and support to system integration(SI), distributor and T2 channel partner.Develop channel partner/system integration/distributor support skill by managing and conducting Post Sales technical training (Certified Training)/workshop regularly Close collaborate with 2nd Level (TAC) support team to address partner(s) and end customer support requests, collaborate with R&D team to conduct new product feature and POC tests, help to release to the global market.Requirements Bachelor’s degree with 3+ years of technical experience on sales support, maintain of enterprise network products of main vendors and working in system integration or value-add distributor;Excellent English written and oral communication skill, can speak mandarin is preferred Strong responsibility and ability to integrated resource, and have good interpersonal skill and able to communicate in all level Technical skills in Switching, Routing, Wireless LAN, and Network Orchestration/Integration is mandatory, additional experience in campus networks are added advantages;Knowledge of network infrastructure technologies, experience with Cisco, HPE, Aruba, Ruckus, Huawei and Juniper Networks is preferred. Holder of any professional certificate, such as CCNP/CCIE, HCNP/HCNE, JNCIS/JNCIP HPE ASE and Aruba ACMP etc. is preferred Experience of managing 3rd parties and 3rd party delivered services Willing to take frequent short business travel Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Computers and Electronics Manufacturing, Computer Hardware Manufacturing, and Computer and Network Security Referrals increase your chances of interviewing at Ruijie Reyee by 2x Sign in to set job alerts for “Network Engineer” roles.Network Admin(Load Balancer, WAF, Firewalls, Router & Switches) - Dubai.Technical Engineer - Infrastructure Platform (Networking)Technical Support Engineer - Dubai - Arabic Speaker Dubai, Dubai, United Arab Emirates 4 hours ago Service Engineer – Security , Network & ELVDubai, Dubai, United Arab Emirates 1 year ago Senior Network Security Engineer - 6 Months Contract Technical Support Engineer - Base Stations and Links Senior Engineer Network and Security Operations Technical Support Engineer_Fire Protection System We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr