Trading Support Specialist - VIP & Institutional (EU/MENA) (12 month contract)

Trading Support Specialist - VIP & Institutional (EU/MENA) (12 month contract)Crypto Jobs Job Description Binance – Trading Support Specialist (VIP & Institutional – EU/MENA)About the Role Join Binance’s elite VIP & Institutional Team, serving the company’s highest value clients—including hedge funds, asset managers, high-frequency traders, and financial institutions. This customer-facing role involves technical trading support, API guidance, and cross-functional coordination to ensure an optimal client experience.Key Responsibilities Serve as primary point of contact for VIP and institutional clients using Binance’s products and services Guide clients on API integration and system usage Troubleshoot account and platform issues in real time Relay feedback to internal teams (e.g., product, risk, finance)Provide product updates and release notifications Support communication across different time zones and channels Qualifications3+ years in trading support, financial services, or a related client-facing role Strong understanding of trading platforms, order types, and market operations Experience with API trading, troubleshooting, and client onboarding Fluent in English (multilingual abilities are a bonus, especially in MENA/EU languages)Willingness to participate in an on-call rotation Familiarity with crypto trading, derivatives, or blockchain concepts is a strong plus Why Binance?Work with the world’s top blockchain ecosystem Collaborate with world-class, global teams High-impact role with career advancement potential Remote-first culture (may vary by business unit) #J-18808-Ljbffr