Technical Support (Dubai)

Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer.Task and Responsibilities Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect.Technical Support - Be part of the Support team.Technical Training - This will require the candidate to have excellent presentation skills and confidence when speaking in English.Technical Writing - Compiling technical drawings and instructions for our products and solutions.Provide technical assistance to colleagues within the company when required.Answer customer requests using the ERP ticketing system.Configuring IOT devices based on the customer's requirements.Requirements Ability to understand and work with all types of clients.Highly customer-oriented.Presentable, hardworking, enthusiastic, persuasive, and confident with a positive attitude.Advanced computer and software skills – MS Office included.Attention to detail, systematic approach to problem-solving.Professional attitude and behavior, customer-focused.Highly organized, assertive, decisive, and patient.Ability to build relationships with customers.Ability to work well both with a group and independently.Out of the box thinking mindset; is willing to learn and work in a dynamic environment.Driving License is a plus.Graduate of BSECE or BSCp E is an advantage. #J-18808-Ljbffr