Operations Intern - University Agreement Required Madrid, Madrid, Spain

Who We Are: Transforming the Future of Real Estate Founded in August 2020, Huspy started as a digital mortgage platform and has quickly grown into the leading Prop Tech company in the EMEA region. Backed by top-tier investors like Sequoia, Balderton, Founders Fund, and Olayan, we are reshaping the real estate industry with offices in Dubai, Abu Dhabi, Madrid, and Valencia. Our mission? To build a super app that empowers agents, mortgage advisors, and homeowners, taking the industry to the next level.The Role: Creating an Unforgettable Customer Experience As a Junior Operations Intern, you’ll play a key role in shaping the customer journey, ensuring service excellence, and providing a top-tier experience. Working closely with teams like Product, Marketing, and Operations, you’ll help optimize processes, manage operational issues, and coordinate across departments to ensure efficiency and high-quality service. Your impact will be visible in our business growth and overall team success!Responsibilities Support the implementation and proactive monitoring of operational projects aimed at optimizing our property portfolio and streamlining the customer conversion funnel.Handle daily interactions with customers and real estate advisors, assisting in issue resolution and ensuring a smooth experience.Continuously improve the customer experience by deeply understanding their needs.Analyze customer behavior using different tools and implement strategies to increase conversion rates.Develop a strong understanding of Huspy’s core digital tools and app.Support initiatives that encourage our network of real estate advisors to adopt and fully utilize our technology.What You’ll Bring University internship agreement (mandatory requirement).Passion for problem-solving, attention to detail, and process optimization.Excellent communication and interpersonal skills with an empathetic approach.Basic knowledge of Google Sheets, Zapier, or a willingness to learn quickly.Analytical mindset and ability to adapt in a fast-paced, evolving environment.A proactive attitude, autonomy, and a motivation to take on challenges.The Perks: What We Offer Paid internship with hands-on experience in a leading fast-growing company.Access to Wellhub, our wellness platform to support your health and well-being ️.A dynamic, innovative, and international environment where you can develop new skills and grow professionally.Why Join Huspy? At Huspy, you won’t just work—you’ll be part of a game-changing mission that is redefining the real estate industry. Your voice matters, your ideas have impact, and your growth has no limits.Ready to take on this challenge? Apply now and be part of our journey! Sounds like you? Apply below! #J-18808-Ljbffr