Manager Program

About the role The Program Manager reports to the Program Director. This position is responsible for the successful delivery of the MSP Program (both Recruitment and HR Operations) as measured by KPI/SLA’s in monthly and quarterly Governance meetings.What you’ll be doing Managing a medium-sized team, you will be the Level 2 escalation point for all facets of the Program.About you We want to set you up for success! To help us do that, here is what we are looking for from you: Experience7+ years’ experience in Contingent Workforce Management – the likely candidate will currently be working as a Team Lead or Manager of an MSP Program (exceptional candidates from Staffing / Agency or RPO may be considered)2+ years’ experience in UAE / GCC market, knowledge of relevant local labor laws and third-party hiring practices and classifications International recruitment experience highly regarded VMS experience – e.g., Fieldglass, Beeline, Wand, etc.Manage, lead, and develop a team of 6 or more Financial Services industry experience Skills Meet or exceed SLA’s in accordance with the client contract, operations manual, and team member effort estimation plans Intermediate to advanced Excel skills (V-lookups, pivot tables) for worker and invoice data manipulation Strong stakeholder management and Level 2 escalation management skills Education / Qualifications Bachelor’s degree or higher Qualifications in quality (e.g., LEAN Sigma) and/or project management (e.g., Prince2) are advantageous Why choose us?It’s an exciting time to be part of our team. We’re proud to be a global thought leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of over 30,000 colleagues across more than 60 countries globally.You’ll have the opportunity to grow across various interesting jobs and careers within our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve a balance between work demands and personal lives. That’s why we give you the autonomy and support to work in the way that makes you most productive, agile, confident, and insightful.At the Adecco Group, we put people first, pioneer with a collective spirit, and always advance with a growth mindset. We celebrate individual perspectives and believe that diversity makes us stronger. Regardless of your background, you can be yourself here. We offer world-class resources for upskilling and development, supporting your curiosity and growth.Make an impact where it matters most We believe understanding the hiring process helps you prepare and perform at your best. As a global, multi-brand organization with diverse roles, our application process varies.Visit our career site to learn about the key steps in our hiring process.As one of the world’s largest employers, we believe in talent over labels and focus on the unique skills our people bring. We foster a culture of belonging, purpose, and respect for diversity. Our commitment to equity, inclusion, and diversity is part of our broader dedication to human rights. The Adecco Group is proud to be an Equal Opportunity Employer.Posting date: 09-02-2025 #J-18808-Ljbffr