Software Support Executive

A reputed healthcare group having many clinics and pharmacies is looking for a Software Support Executive to work in the Corporate Office in Sharjah. This is a full-time on-site role. Candidates should be willing to relocate.Job Responsibilities: Technical Support: Provide first-line technical support to end-users, troubleshooting hardware and software issues, and ensuring timely resolution of problems.Hardware and Software Maintenance: Assist in the installation, configuration, and maintenance of computer systems, servers, networks, and peripheral devices.User Training: Conduct training sessions to help users understand and make the most of available technologies, software, and tools.System Upgrades: Collaborate with the IT team to implement system upgrades, patches, and new applications, ensuring compatibility and security.Network Support: Assist in managing and maintaining the organization's network infrastructure, including routers, switches, and wireless networks.Security: Implement and enforce security measures to protect systems and data from unauthorized access, viruses, and other threats.Qualifications: Education: A degree or diploma in Information Technology, Computer Science, or a related field is preferred.Technical Skills: Proficiency in operating systems (Windows, Linux, etc.), knowledge of hardware components, troubleshooting skills, and familiarity with common software applications.Communication: Excellent communication skills, both written and verbal, to effectively interact with end-users and team members. #J-18808-Ljbffr