100978 - Wintel Support Engineer

About Us: Ace Net Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, e Governance and other industry sectors.We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you!Job Summary: This role will be responsible for the day-to-day support of all Microsoft Windows Servers within the client environment, performing troubleshooting and resolving incidents. Work with 3rd party vendors, subcontractors, and support teams to effectively support the environment and achieve SLAs.Provide input into change control, project planning, and BC/DR activities.Technical Knowledge Required: Thorough knowledge of Scripting and automation tools.Proven ability to maintain server availability to excess of 99.5%.Thorough knowledge of NTFS and share permission, inheritance, file ownership.Thorough knowledge of Active Directory Group/User objects.Thorough knowledge of Group Policies and login scripts, including troubleshooting and reporting.Thorough knowledge of Windows concepts, Domains, Active Directory and its concepts, and the interaction between hardware, operating systems, network, data center, and application software.Thorough knowledge of Microsoft Windows Server relevant automation and scripting.Thorough knowledge of security principles applicable to Microsoft Windows Server environments.Thorough knowledge of network protocols and network services.Proficiency with Azure Cloud services.Experience with Domain Controllers, Active Directory, and related services.Qualification and Experience: Bachelor’s Degree in Computer Science, Information Systems, or equivalent.Additional Microsoft and Azure Cloud Certifications (bonus).12+ years of overall experience with Microsoft Windows Server support within server environments exceeding 600 servers.Ability to understand and create complex scripts (Ansible, Power Shell, VBS, Python).Excellent troubleshooting skills.Ability to accurately perform RCA on resolved incidents and problems and provide best practice permanent solutions to avoid recurrences.Ability to successfully demonstrate proficiency in at least 95% of technical knowledge requirements and perform 100% of key responsibilities.Ability to increase proficiency to 100% within 12 months without any assistance.Ability to mentor Junior team members.Accountable for resolution of all critical incidents within 4-hour SLA.Ability to work afterhours during critical incidents or time-sensitive projects.Why Join Us?Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.Competitive compensation & benefits, ESOPs and international assignments.Supportive environment with healthy work-life balance and a focus on employee well-being.Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position. #J-18808-Ljbffr