NOC Infrastructure Monitoring Engineer[SolarWinds is must]

NOC Infrastructure Monitoring Engineer (Solar Winds is must)Abu Dhabi, United Arab Emirates

Posted on 03/10/2025Job Summary: We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role involves identifying and resolving issues, escalating when necessary, and ensuring the smooth operation of IT systems.Key Responsibilities: Perform basic troubleshooting to resolve 30-50% of issues independently.Utilize triaging skills to identify potential issues and eliminate non-issues.Escalate higher-level issues to OEM support or L2/L3 teams as needed.Understand and manage alerts related to application slowness, server issues, network issues, database problems, and storage concerns.Ensure comprehensive monitoring of server, storage, etc.Requirements Qualifications: Education: B.E or equivalent Experience: Minimum 5 years’ experience in Solar Winds in NOCBasic understanding of network, server, and storage infrastructures.Ability to perform effective triaging and troubleshooting.Familiarity with business applications and database management.Strong communication skills and ability to work in a team environment.Ability to handle multiple monitoring tasks and prioritize effectively. #J-18808-Ljbffr