Senior Research Manager - BFSI

We are seeking a seasoned and results-driven Senior Manager to lead and oversee research activities across the key sector of Banking and Financial Services. The ideal candidate will possess a deep understanding of Quantitative Market Research dynamics and have a proven track record of delivering actionable insights that drive business growth. This role requires business development, project management, and the cultivation of strong client relationships, all while leading a high-performing research team.Key Responsibilities Drive business development and contribute to revenue growth through client acquisition.Handle NPS (Net Promoter Score), Mystery Shopping, Customer Satisfaction Surveys, Customer Experience, and Brand Research projects.Provide market insights and analysis to inform strategic decisions.Qualifications Experience: 8-12 years in Quantitative Market Research, Business Development, and Sales.Leadership: Proven track record in a senior role, preferably within a market research agency or consulting firm, specifically in Insights.Analytical Skills: Expertise in quantitative research methodologies, data analysis techniques, and tools.Research Skills: Proficiency in primary research and synthesizing findings with secondary research to generate insights.Communication: Excellent interpersonal and communication skills for managing and influencing high-value client relationships.Problem-Solving: Strong skills in deriving actionable insights from complex data.Skills Business development, project management, brand research, client acquisition, quantitative research, problem-solving, data analysis, customer experience research, primary research, market research, communication skills.Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Business Consulting and Services #J-18808-Ljbffr