CSR - Hotel Reservations & Sales
Full time
through Global Headstart Specialist Inc in
Makati City, Philippines
Job highlights
Posted on January 11, 2018- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
PHP 15,000 - PHP 16,000 /month
(Fixed Salary)
Job details
Qualifications:
• Computer literate in Microsoft Windows applications
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
Job Description:
• Ensure inbound calls are answered in a professional and courteous manner and established procedures are adhered to without failure
• Ensure that proper selling techniques are utilized
• Ensure all paperwork reservations, emails and faxing are completed or responded to in a timely fashion
• Answering all inquiries pertaining to individual hotels, including room types, rate, facilities, as well as surrounding areas
• Complete all duties assigned by supervisors and managers
• Handling chain-wide loyalty program applications and processing applications
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