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CSR - Hotel Reservations & Sales
Full time through Global Headstart Specialist Inc in Makati City, Philippines

CSR - Hotel Reservations & Sales Full time through Global Headstart Specialist Inc in Makati City, Philippines

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Job highlights

Posted on January 11, 2018

Job details

Qualifications:


• Computer literate in Microsoft Windows applications

• Ability to work well under pressure in a fast paced environment

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Strong interpersonal and problem solving abilities



Job Description:


• Ensure inbound calls are answered in a professional and courteous manner and established procedures are adhered to without failure

• Ensure that proper selling techniques are utilized

• Ensure all paperwork reservations, emails and faxing are completed or responded to in a timely fashion

• Answering all inquiries pertaining to individual hotels, including room types, rate, facilities, as well as surrounding areas

• Complete all duties assigned by supervisors and managers

• Handling chain-wide loyalty program applications and processing applications


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