Collector (Finance) Nehmeh Corporation

Key Responsibilities: Responsible for collecting all customer payments and maintaining necessary documentation in this regard.Responsible of contacting all customers in the assigned work queue in person and through telephones, letters or personal contacts with regards to the collection of delinquent accounts and maintaining reasons for delinquencies.Responsible of preparing and submitting overdue and warning letters to customers.Responsible of maintaining accurate files and documentations, including accurately commenting system for status follow-up. (i.e, comment system for updates and follow-ups, track and report account status in detailed summary).Responsible for ensuring 100% accuracy in the collection of cash and cheques from customers and all locations.Responsible to ensure that payment details are collected either at the time of collection or through subsequent follow ups.Responsible to collect cash from Nehmeh locations on the defined dates set by the Supervisor.Responsible to submit and collect documents from Banks as instructed by the concerned Supervisor.Responsible of pulling customer files to assist in the collection of delinquent accounts.Responsible of having knowledge of all payment types available to our customers, including but not limited to credit cards, online bill payments, PDCs etc.Responsible of negotiating an appropriate workout plan with the customer to prevent foreclosure.Responsible of implementing timelines for follow-up.Responsible of maintaining up-to-date knowledge of all collection laws, practices, and policies.Responsible of maintaining up-to-date knowledge of account guidelines pertaining to delinquency.Responsible of maintaining customer confidence by providing ongoing quality service and keeping all files and information confidential.Responsible for following all processes and policies of the company and being aligned with the departmental SOPs at all times.Responsible of following any other tasks / projects that are assigned by your manager.Qualifications / Requirements: Bachelor's Degree in Finance or Equivalent3 to 4 years of experience in a collections role.With a Qatar Driving License Strong verbal and written communication skills and knowledge of basic mathematical operations.Hands-on experience is using MS Office Suites: Excel, Word, and Power Point.Attention to detail and the ability to work with stakeholders to assess potential business risks.Ability to multitask and prioritize daily workload.How to Apply: Interested and qualified applicants may submit their CV/Resume here .