Services Leadership Manager

Job Summary This role involves overseeing functional, business, and company-wide objectives with a focus on the administration and management of customized services agreements.Responsibilities Lead Cross-Functional Teams: Drive excellence in contract management, execution, and profitability by collaborating across diverse teams.Achieve Operational Targets: Ensure targets are met while supporting fleet stability and reliability.Activate Lean Operating Model: Utilize GE Aerospace's Flight Deck to enhance processes and problem solving.Champion Company Behaviours: Foster a culture of respect for people, customer-driven decisions, and continuous improvement mindset.This role is critical to ensuring the success of the Emirates GE90-100 program, maintaining fleet stability, and driving operational excellence through innovative practices and a commitment to customer satisfaction.Required Skills and Qualifications Responsible for the profitability and customer satisfaction for Emirates GE90-100 contract.Provide overall leadership for the execution of the Emirates GE90-100 contract.Assist in sales campaigns for new contracts and proposals.Ensure timely resolution of customer issues and customer satisfaction.Cross-functional services team leadership managing GE operational targets at EEMC as well as Emirates fleet stability.Function as liaison between internal organizations and Emirates on services.Possesses specialized knowledge within the function and plays a key role in shaping strategy for the area of responsibility.Analyzes internal and external business challenges, leveraging insights to recommend best practices that enhance products, processes, and services.Exercises sound judgment to address complex tasks and challenges across operations, product management, manufacturing, technology, and engineering.We have a relentless dedication to the future of safe and more sustainable flight. We believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.What You Will Do Manage and develop cross-functional teams to drive contract management, execution, and profitability.Ensure operational targets are met while supporting fleet stability and reliability.Utilize GE Aerospace's lean operating model, Flight Deck, to enhance processes and problem solving.Develop and implement strategies to foster a culture of respect for people, customer-driven decisions, and continuous improvement mindset.Join us in our mission to transform the aerospace and defense industry through innovation and collaboration.