Hospitality Business Leader

Captain Job Description This is a high-level position that involves overseeing the daily operations of our hospitality business. The successful candidate will be responsible for ensuring that all aspects of the business run smoothly and efficiently.Job Responsibilities: Prompt and Courteous Service Delivery: Deliver exceptional service to guests by maintaining a positive image through each guest contact and ensuring cleanliness of guest areas.Total Guest Satisfaction: Supervise prompt and courteous delivery of all Restaurants and Room Service orders, and assist with serving, seating, communication with kitchen, and strive to speak to all guests.Motivated and Well-Trained Staff: Assist in maintaining a highly motivated and well-trained staff, open and close shift in accordance with Manager's Checklist, train, maintain and enforce all Anantara Service Standards.Safe and Sanitary Work Environment: Maintain a safe and sanitary work environment for all associates and guests, gather and implement all proper tools for running shifts (i.e., schedules, floor plans, reservations, checks), find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.Adequate Coverage: Be on the floor during entire meal period and ensure adequate coverage, ensure that only a quality product is being served, manage an effective repair and maintenance program through the use of work orders, inspections, etc.Required Skills and Qualifications: Food & Beverage Knowledge: A minimum of 2 years of experience in a related field.Good Communication Skills: Excellent communication skills are essential for this role.Benefits: This is a full-time position with opportunities for career growth and development. We offer a competitive salary and benefits package, including a comprehensive training program.Others: We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.