Front Desk Professional

Are you looking for a challenging role that requires excellent communication skills and attention to detail?Job Description We are seeking an experienced Front Desk Agent to join our team. As the first point of contact for our customers, you will be responsible for welcoming guests, managing reservations, and providing exceptional customer service.Key Responsibilities: Greet and welcome guests in a friendly and professional manner.Handle all incoming calls, emails, and inquiries efficiently.Check-in and check-out guests accurately and promptly.Manage reservations and ensure the accuracy of guest information.Provide information about facilities, services, and local attractions.Resolve customer complaints and issues in a timely and effective manner.Requirements To be successful as a Front Desk Agent, you will need: Proven experience in a similar role, such as a Receptionist or Customer Service Representative.Excellent communication and interpersonal skills.Proficiency in Microsoft Office and hotel management software.Strong customer service orientation.Ability to multitask and prioritize effectively.High school diploma; additional certification in hospitality is a plus.Benefits You will enjoy working in a dynamic and fast-paced environment with opportunities for growth and development.Seniority level This role is ideal for a Mid-Senior level candidate who is looking for a new challenge.Employment type The position is full-time.Job function The job function is Customer Service.Industries The industry is Hospitality.