Front Desk Associate

We are seeking a skilled professional to fill the role of Receptionist in our Dubai office. As the primary point of contact for guests and visitors, you will be responsible for providing exceptional customer service and ensuring their needs are met.The ideal candidate will have previous experience working in the hospitality industry, excellent communication skills, and a strong commitment to delivering outstanding service.This is a contract role with an initial duration of 12 months, which may be renewed based on performance.Key Responsibilities: Greet guests with a warm welcome as they enter the establishment.Provide information to guests about our services and facilities.Handle guest inquiries, requests, and concerns professionally and promptly.Assist visitors of the building and provide support with all queries.Schedule appointments, meetings, and conference room reservations.Maintain a clean, organized, and inviting reception area.Answer and transfer phone calls in a polite and efficient manner.Collaborate with other departments to meet guest needs and address any issues.Monitor and maintain the cleanliness and presentation of common areas and the lobby.Required Skills and Qualifications: Previous experience as a Receptionist in the hospitality industry.Excellent customer service and interpersonal skills.Strong verbal and written communication abilities.Proficiency in using hotel management software and standard office software applications.Ability to multitask and thrive in a fast-paced environment.Attention to detail and accuracy in handling guest information and financial transactions.Knowledge of local attractions, dining options, and services is a plus.Benefits: This role offers a unique opportunity to work in a dynamic and growing organization, with opportunities for professional development and growth.We are looking for a candidate who is able to work in Dubai, United Arab Emirates. Please apply with your resume and cover letter.