Senior IT Program Manager - Middle East

Job Description Eaton has been a key player in the Middle East for 40 years. This milestone marked the beginning of our journey in this region.About Eaton We are a power management company where we provide energy-efficient solutions to help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. We are dedicated to improving the quality of life and the environment through the use of power management technology and services.We have approximately 96,000 employees and sell products to customers in more than 175 countries.We are seeking a Business Relationship Manager to join our Middle East IT Team in Dubai, UAE.The Business Relationship Manager is responsible for understanding the business needs of the organization and ensuring that IT services align with those needs and are in-line with the company's strategic goals.Key Responsibilities Manage alignment between business and IT organization, ensuring IT initiatives are in accordance with organizational objectives.Develop and maintain strong relationships with business and IT stakeholders to drive strategic objectives.Ensure that IT services support the overall business strategy and are in-line with IT strategic directive.Drive execution of major IT programs in Middle East region, with primary focus on new manufacturing campus at Dubai.Responsible for delivering IT program results, achieved on time, within scope and budget, and according to required quality standards.Coordinate alignment with cross-functional teams, including IT, finance, HR, manufacturing and other departments, to ensure successful program execution.Identify and manage IT program risks, and implement mitigation strategies when necessary.Leads reporting to senior management on IT program statuses and performance, and escalate issues to management as needed.Demonstrate financial acumen and ownership through preparations, budget management and profit planning.Drive continuous improvement and innovation in the delivery of IT programs in the region.Foster a collaborative and productive work environment, ensuring effective communication and engagement at all stakeholder level.Ensure compliance with IT policies and procedures.Requirements Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.5-10 years of experience in IT program management or a similar role.Skills Fluent in English, Arabic language will be an asset.Proven knowledge in senior stakeholder management.Demonstrate understanding of IT services and their role in supporting business objectives.Knowledge of project management methodologies and tools, including Agile, Scrum and Waterfall.Demonstrate knowledge of financial process on budget management and profit planning.Demonstrate knowledge of IT infrastructure and software lifecycle management.Experience with IT service management frameworks such as ITIL.PMP, BRMP or similar certification is a plus.Leadership and organizational skills, with ability to build strong relationships with stakeholders at all levels.Experience in working effectively with cross-functional teams.Experience to work effectively in a fast-paced and dynamic environment, and to manage multiple initiatives simultaneously.Experience working in a global organization.What We Offer You A company with over 100 years of history, well-known in the industry, and a significant impact on the energy industry.A commitment to Inclusion & Diversity and Sustainability.An annual mentoring program, Eaton University, a reward, and recognition system.Ongoing Learning and Career Development Opportunities in a global company.A strong, agile and diverse team locally and globally.Strong processes and state-of-the-art systems and tools.Structured employee development processes, open feedback culture with development plans.Detailed induction support and well-structured onboarding.A balance between work and life with a hybrid worktime model.Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: Appliances, Electrical, and Electronics Manufacturing),